Project moderation
Last updated
Last updated
Each new project added to the system is automatically submitted for moderation. Moderation is carried out during the day on weekdays from 10 a.m. to 6 p.m. The maximum moderation time on weekdays is 24 hours.
Moderation includes a full review of the site, including checking the functionality and filling all sections with up-to-date information. A detailed story about the company, its products or services, a refund policy and up-to-date contact information - all this will help you pass moderation faster and avoid unnecessary questions from the security service. The requirements for the added sites are listed below.
After passing Moderation, the project can be assigned a temporary category «Starter» or final (for example, «Goods»).
This category means that your project has passed the initial review and has been added to the system, but during moderation, the security service has had clarifications. For example, the site does not meet all the requirements or additional documents are required.
In this case, the project will be assigned the status «Revision», and a detailed comment from the security service will be received in the Notifications section.
After completing the improvements, the project must be sent for recheck via the «Revised» link in your Personal Account.
If no improvements are made, then after 14 days the project will be moved to the "Archive" status. If you make improvements after that, then the project will need to be removed for re-moderation.
Assigning a final category means that your project has successfully passed a full review. In this case, the project will be assigned the status "Active" and assigned the appropriate category, for example, "Goods":
For information on how to set up payment acceptance, see the section: Payments.
The site must have a static IP address and be hosted on a paid hosting;
The Site must not contain information that is prohibited from distribution in accordance with the Rules of Payment Systems;
The site should not contain links and banners that contradict the requirements of the Rules of Payment Systems, including suspicious sites (for example, adult sites, etc.), as well as links from banner networks in which banners of suspicious/prohibited content may pop up;
All internal links of the site should be working, and the pages and sections should be filled with up-to-date information;
For licensed activities, the site must contain information about licenses, permits from the manufacturer, copyright holder or government agencies for the Goods sold;
The following information must be made publicly available on the site: 6.1 Information about the legal entity of the Company (name, legal and actual address, TIN, contact phone number, e-mail, etc.); 6.2 A complete description of the consumer characteristics of the Goods sold and the Price of the Goods; 6.3 User Agreement / Offer; 6.4 Conditions and procedure for the return and cancellation of the Goods/Services; 6.5 It is necessary to specify the Conditions, procedure and terms of delivery of the Goods/Services; 6.6 Information on the conduct, payment procedure and rules; 6.7 Information Security Policy; 6.8 Personal Data Processing Policy; 6.9 Logos; 6.10 Registration form for the client (information about the client making the order).
The Site does not have the right to sell Goods/Services that are prohibited for sale:
ACTIVE: the project has successfully passed moderation, and payment acceptance will be available to your customers in full after sending documents and agreeing with suppliers.
REVISION: if your site needs non-critical improvements, we allow you to eliminate them within 14 days after passing the initial moderation. If the project is not sent to you for re-verification within 14 days, it will be automatically archived. After following these recommendations, send the project for rechecking by clicking on the «Revised» button (see Figure below).
RECHECK: You have fixed the flaws and sent the site for rechecking. If the recommendations are fulfilled, relevant categories will be displayed for your project. The project is rechecked within 72 hours after sending.
ARCHIVE: any project can be moved to a special archive, while accepting payments for your clients will become unavailable. Projects with transactions that have not been completed for more than two months since the last successful payment will receive the same status.
DISABLED: The security service has decided to reject the project. This may be related to its content, as well as the activities of the company itself.
If you have any questions about the moderation of the project, you can contact our support service.
